Privacy Policy

1. Introduction

Welcome to Entrix ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our event discovery and promotion services.

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number, mailing address)
• Account credentials (username, password)
• Profile information (bio, profile picture, social media links)
• Event preferences and interests
• Payment information (credit card details, billing address)
• Communication preferences
• Location data (when you enable location services)

2.2 Event Information

When you create or promote events, we collect:

• Event details (name, description, date, time, location)
• Event images and promotional materials
• Ticket information and pricing
• Attendee information and registration data
• Event feedback and reviews

2.3 Technical Information

We automatically collect certain technical information:

• IP address and device information
• Browser type and version
• Operating system and device type
• Referring website and pages visited
• Time and date of visits
• Cookies and similar tracking technologies
• Usage patterns and preferences

3. How We Use Your Information

We use your information for the following purposes:

3.1 Service Provision

• Create and manage your account
• Process event registrations and ticket purchases
• Facilitate event discovery and recommendations
• Enable event creation and promotion tools
• Process payments and manage billing
• Provide customer support and technical assistance

3.2 Communication

• Send event notifications and updates
• Provide marketing communications and newsletters
• Send system notifications and security alerts
• Respond to inquiries and support requests
• Conduct surveys and gather feedback

3.3 Improvement and Analytics

• Analyze usage patterns and user behavior
• Improve our website and services
• Develop new features and functionality
• Personalize user experience
• Conduct research and analytics

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Your Consent

We may share your information when you explicitly consent to such sharing.

4.2 Event Organizers

When you register for events, we share relevant information with event organizers, including your name, contact information, and registration details.

4.3 Service Providers

We may share information with third-party service providers who assist us in:

• Payment processing and financial services
• Email delivery and marketing automation
• Cloud hosting and data storage
• Analytics and performance monitoring
• Customer support and communication tools

4.4 Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or safety.

4.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

When information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

7.1 Access and Portability

You can request access to your personal information and receive a copy in a portable format.

7.2 Correction and Updates

You can update or correct your personal information through your account settings or by contacting us.

7.3 Deletion

You can request deletion of your personal information, subject to legal and business requirements.

7.4 Marketing Communications

You can opt out of marketing communications at any time by using the unsubscribe link in emails or updating your preferences.

7.5 Cookies and Tracking

You can manage cookie preferences through your browser settings or our cookie preference center.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website usage and performance
• Provide personalized content and recommendations
• Enable social media features
• Deliver targeted advertising

You can control cookie settings through your browser preferences. Please note that disabling cookies may affect website functionality.

9. Third-Party Services

Our website may contain links to third-party websites and services. We integrate with various third-party services including:

• Social media platforms
• Payment processors
• Analytics services
• Mapping and location services
• Marketing and advertising platforms

These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before using their services.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers, including:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Other appropriate transfer mechanisms

11. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our services after the effective date of the updated policy constitutes acceptance of the changes.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Governing Law

This Privacy Policy is governed by the laws of [Your Jurisdiction]. Any disputes arising from this policy will be resolved in the courts of [Your Jurisdiction].